51 civic complaints filed. 2 BBMP complaints auto-filed by residents.
One neighbourhood holding the system accountable — with data, persistence, and a phone.
29 of 51 complaints are about illegal garbage dumps. Residents photograph, report, and follow up — because no one else does.
Residents wait. The vehicle skips. The BSWML helpline goes unanswered. We built a daily check-in app to auto-file complaints when the vehicle is a no-show.
Storm water drains clogged, sewage overflow, potholes — basic infrastructure that should never need a citizen to file a complaint about.
The system works — when pushed. The problem isn't capability, it's accountability. We're here to close that gap.
A private dashboard for LBS Nagar committee members to log, track, and escalate complaints filed on BBMP, BWSSB, BESCOM, and BSWML portals. Every complaint has a number, an officer, a date, and a status — until it's resolved.
A lightweight PWA for LBS Nagar residents. Open it daily, tap whether the garbage vehicle came. If 2+ nearby residents report it missing, a BBMP complaint is auto-filed — no forms, no phone calls.
Open Kasagiri. Tap "Vehicle didn't come." Takes 5 seconds. No registration forms, no government portals.
When 2 or more residents on the same street report the same thing on the same day, we know it's real — not a one-off.
A BBMP complaint is automatically submitted to BSWML. You get a complaint number. The system is on record.